Agency Portal
Welcome to our Agency Portal, where you’ll find important updates and information for your food partner agency.
As a food partner agency, you play a vital role in distributing food to our communities. Food partner agencies are the most significant distribution avenue in our network — we cannot nourish our ʻohana without you. Hawaiʻi Foodbank is here to help your food partner agency be the best it can be. Take advantage of our resources below:
Partner Agency Distribution Center Appointments
Appointments cannot be scheduled within 24 hours or more than one week in advance.
Your agency may only visit the distribution center once per day.
Same day appointments are not allowed.
For questions on Oʻahu, contact our agency services coordinator at invoicing@hawaiifoodbank.org or 808-954-7863.
On Kauaʻi, contact our agency and administrative supervisor at michelle@hawaiifoodbankkauai.org or 808-482-2087.
Oʻahu Appointment Scheduling
Kauaʻi Appointment Scheduling
Become a Food Partner Agency
In order to gain and maintain partnership with Hawaiʻi Foodbank, our food partner agencies must meet minimum requirements as set out by Feeding America and Hawaiʻi Foodbank. By federal law, a 501(c)3 or other tax-exempt organization must be responsible for the handling and distribution of food received by Hawaiʻi Foodbank.
If you are interested in becoming one of our food partner agencies, contact Naomi Save, agency partner network manager, at naomi@hawaiifoodbank.org.
Training Materials
Civil Rights Training
Agency Partner Trainings & Community Meeting Resources
Agency Partner Regional Community Meeting Slides
Hawaiʻi Foodbank Food Assistance Page
Shelf Life Guidelines
Choice Visual Library (Password: Choice)
Volunteer Recruiting Support Request Form
Susannah Wesley Community Center Meeting Group Photo
City of Refuge Christian Church Group Photo
Hawaiʻi Foodbank Group Photo
Our Lady of Sorrows Church Group Photo
KEY Project Group Photo
ʻElepaio Social Services Group Photo
Food Safety Resources
Department of Health Food Handler Certification — In-Person
ANSI-accredited Food Handlers Certification Program — Online Courses
ANSI-accredited Food Handlers Certification Program — Courses Available in Multiple Languages
DOH Food Safety Branch — Cold Storage Permit Application
Food Recall Notices
Shelf Life Guidelines
Other Resources
Best Practices and Legal Considerations for Diversity, Equity, and Inclusion (DEI) Programs — Webinar Presentation Slides
Best Practices and Legal Considerations for Diversity, Equity, and Inclusion (DEI) Programs — Webinar Recording Link & Chat Record
Leah’s Pantry — Dietary Food Preferences Resource
Leah’s Pantry — Cultural Food Preferences Resource
Leah’s Pantry — Tip Sheet when working with Neighbors with Limited Housing
Monitoring and Reporting
Agency Partner Monthly Reports
Monthly Agency Partner Activity Report — Oʻahu
Monthly Agency Partner Activity Report — Kauaʻi
Monthly TANF Report
TANF Distribution Log (PDF)
TANF Distribution Log (Excel)
Product Codes Guide
Regular Food Distribution Log
Regular Food Distribution Log (Excel)
TEFAP Commodity Distribution Log — Oʻahu
TEFAP Commodity Distribution Log — Oʻahu (Chinese)
TEFAP Commodity Distribution Log Excel — Oʻahu
TEFAP Commodity Distribution Log — Kauaʻi
TEFAP Commodity Distribution Log Excel — Kauaʻi
Meal Count Tally Sheet
Snack Count Tally Sheet
Neighbor Connector
Program Resources
Disaster Preparedness Program
HFB Disaster Preparedness Hawaiʻi Webpage
Disaster Planning Guide and Appendix
Honolulu Department of Emergency Management Website
“Climate for Change” Documentary if people want to learn more about food systems and disaster.
Hawaiʻi Foodbank Starlink & EcoFlow Kit Training Video
Backup Communications Kit User Guide — Oʻahu Version
Backup Communications Kit User Guide — Kauaʻi Version
HNL Alert Sign-Up Page
Commodity Supplemental Food Program (CSFP)
ʻOhana Produce Plus Program
Temporary Assistance for Needy Families (TANF)
The Emergency Food Assistance Program (TEFAP)
TEFAP Agreement
TEFAP Commodity Distribution Log — Oʻahu
TEFAP Commodity Distribution Log — Oʻahu (Chinese)
TEFAP Commodity Distribution Log Excel — Oʻahu
TEFAP Commodity Distribution Log — Kauaʻi
TEFAP Commodity Distribution Log Excel — Kauaʻi
TEFAP Language Access Reporting Form
TEFAP Written Notice of Beneficiary Rights
Can't find what you are looking for?
For matters regarding food partner agency resources, contact Jared Kawatani, community programs manager, at jared@hawaiifoodbank.org or 808-954-7877.
