For matters regarding food partner agency resources, please contact Jared Kawatani, community programs manager, at jared@hawaiifoodbank.org or 808-954-7877.
Agency Portal
Welcome to our Agency Portal, where you’ll find important updates and information for your food partner agency.
As a food partner agency, you play a vital role in distributing food to our communities. Food partner agencies are the most significant distribution avenue in our network – we cannot nourish our ‘ohana without you. Hawai‘i Foodbank is here to help your food partner agency be the best it can be. Please take advantage of our resources below:
Partner Agency Distribution Center Appointments
- Appointments cannot be scheduled within 24 hours or more than one week in advance.
- Your agency may only visit the distribution center once per day.
- Same day appointments are not allowed.
For questions on Oʻahu, please contact our agency services coordinator at invoicing@hawaiifoodbank.org or 808-954-7863.
On Kauaʻi, please contact our agency and administrative supervisor at michelle@hawaiifoodbankkauai.org or 808-482-2087.
Become a Food Partner Agency
In order to gain and maintain partnership with Hawaiʻi Foodbank, our food partner agencies must meet minimum requirements as set out by Feeding America and Hawai‘i Foodbank. By federal law, a 501(c)3 or other tax-exempt organization must be responsible for the handling and distribution of food received by Hawai‘i Foodbank.
If you are interested in becoming one of our food partner agencies, contact Naomi Save, agency partner network manager, at naomi@hawaiifoodbank.org.
Training Materials
Civil Rights Training
Agency Partner Trainings & Community Meeting Resources
- New Agency Partner Onboarding Training Presentation
- Agency Partner Regional Community Meeting Slides
- Hawaiʻi Foodbank Food Assistance Page
- Shelf Life Guidelines
- Choice Visual Library (Password: Choice)
- Volunteer Recruiting Support Request Form
- Susannah Wesley Community Center Meeting Group Photo
- City of Refuge Christian Church Group Photo
- Hawaiʻi Foodbank Group Photo
- Our Lady of Sorrows Church Group Photo
- KEY Project Group Photo
- ʻElepaio Social Services Group Photo
Food Safety Resources
- Department of Health Food Handler Certification – In-Person
- ANSI-accredited Food Handlers Certification Program – Online Courses
- ANSI-accredited Food Handlers Certification Program – Courses Available in Multiple Languages
- DOH Food Safety Branch – Cold Storage Permit Application
- Food Recall Notices
- Shelf Life Guidelines
Other Resources
- Best Practices and Legal Considerations for Diversity, Equity, and Inclusion (DEI) Programs – Webinar Presentation Slides
- Best Practices and Legal Considerations for Diversity, Equity, and Inclusion (DEI) Programs – Webinar Recording Link & Chat Record
- Leah’s Pantry – Dietary Food Preferences Resource
- Leah’s Pantry – Cultural Food Preferences Resource
- Leah’s Pantry – Tip Sheet when working with Neighbors with Limited Housing
Monitoring and Reporting
Agency Partner Monthly Reports
- Monthly Reporting via Google Workspace Training Video
- Monthly Agency Partner Activity Report – Oahu
- Monthly Agency Partner Activity Report – Kauai
- Monthly TANF Report
- TANF Distribution Log (PDF)
- TANF Distribution Log (Excel)
- Product Codes Guide
- Regular Food Distribution Log
- Regular Food Distribution Log (Excel)
- TEFAP Commodity Distribution Log – Oahu
- TEFAP Commodity Distribution Log – Oahu (Chinese)
- TEFAP Commodity Distribution Log Excel – Oahu
- TEFAP Commodity Distribution Log – Kauai
- TEFAP Commodity Distribution Log Excel – Kauai
- Meal Count Tally Sheet
- Snack Count Tally Sheet
Neighbor Connector
Program Resources
Disaster Preparedness Program
- HFB Disaster Preparedness Hawaiʻi Webpage
- Disaster Planning Guide and Appendix
- Honolulu Department of Emergency Management Website
- “Climate for Change” Documentary if people want to learn more about food systems and disaster.
- Hawaiʻi Foodbank Starlink & EcoFlow Kit Training Video
- Backup Communications Kit User Guide – Oʻahu Version
- Backup Communications Kit User Guide – Kauaʻi Version
- HNL Alert Sign-Up Page
Commodity Supplemental Food Program (CSFP)
ʻOhana Produce Plus Program
Temporary Assistance for Needy Families (TANF)
The Emergency Food Assistance Program (TEFAP)
- TEFAP Agreement
- TEFAP Commodity Distribution Log – Oahu
- TEFAP Commodity Distribution Log – Oahu (Chinese)
- TEFAP Commodity Distribution Log Excel – Oahu
- TEFAP Commodity Distribution Log – Kauai
- TEFAP Commodity Distribution Log Excel – Kauai
- TEFAP Language Access Reporting Form
- TEFAP Written Notice of Beneficiary Rights
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